What is Guhan?+
Guhan is an autonomous AI sales agent that finds high-intent prospects, researches each one, and books qualified meetings across LinkedIn, Email, and WhatsApp. It runs continuously — detecting buying signals in real time and sending hyper-personalized outreach — so your pipeline grows without manual SDR work.
How does Guhan find high-intent prospects?+
Guhan continuously scans 15+ buying signals: LinkedIn post engagement (likers, commenters), recent hiring activity, funding rounds, executive changes, technology adoption, and competitor-employee movements. Each signal triggers a Watchlist Agent that brings matching prospects into your pipeline — typically within minutes of the signal firing.
How is Guhan different from Apollo, Outreach, or Lemlist?+
Generic outbound tools blast templates to purchased lead lists. Guhan does three things they don't: (1) detects real buying intent before reaching out, (2) researches each prospect individually so messages reference their specific role and recent activity, (3) handles replies autonomously — classifying intent and either drafting a response or booking the meeting. The result is 5x higher reply rates and 70% less manual work.
Which channels does Guhan support?+
LinkedIn (connection requests + DMs + post engagement), Email (verified addresses with AI personalization, deliverability tracking, open/click signals), and WhatsApp (high open-rate channel for warm prospects). Calendar booking is native for Google and Outlook senders on Growth and Scale plans; Cal.com and Calendly work with all plans.
What is a Watchlist Agent vs an Campaign?+
A Watchlist Agent finds prospects — you define WHO (industry, title, location, headcount) and WHEN (the signals that say they're ready to buy). An Campaign reaches them — you define the sequence (LinkedIn invite → wait → DM → email follow-up → AI reply on response). Watchlist Agents feed prospects into Lists; Campaigns pull from those Lists. Both run autonomously.
How are messages personalized?+
Every outbound message is drafted at send time by an AI agent that reads the prospect's LinkedIn profile, current company, the specific signal that brought them in (e.g. the post they commented on), and your brand voice + product positioning. Templates aren't substituted — the agent writes a fresh message per prospect. A safety classifier reviews every draft before send to catch tone misses.
How does the credit system work?+
One unified wallet covers every variable-cost action — prospect discovery, contact reveals, AI-drafted messages, and Ask Guhan turns all draw from the same grant. Starter includes 24,000 credits/year per license, delivered as 2,000 per monthly cycle. Common costs: adding a new prospect (1 credit), revealing a prospect's email (4 credits), revealing a phone number (12 credits), AI-drafted messages or replies (1 credit each), Ask Guhan (1 credit per turn). Monthly credits reset on your billing cycle (use it or lose it). Buy top-up packs anytime — 200 for $10, 1,000 for $45 (10% off), or 2,000 for $80 (20% off). Top-up credits persist 12 months from purchase.
What's included in the Starter plan?+
One plan, one price. Starter is $49/mo billed annually ($59/mo billed monthly), and every license gets 24,000 credits/year (2,000 per monthly cycle), 1 user seat, and 1 sender account of your choice (LinkedIn, Email, or WhatsApp). There are no tier upgrades — need more capacity? Buy more licenses. N licenses = N× everything (credits, seats, senders) at the same per-license rate.
How do I scale up — more senders, seats, or credits?+
Two levers, both prorate against your current billing cycle. (1) Add another license to double credits + seats + senders together at your base rate. (2) Add a standalone Extra Sender account ($15/mo annual, $18/mo monthly) if you want another channel without more seats or credits. And credit packs are always available as one-time top-ups when you just need more wallet.
What happens if I run out of credits?+
Background actions like scheduled enrichments and auto-sends gracefully skip — they don't fail loudly. You see an out-of-credits banner in the Billing tab and the credit-balance pill in the topbar shows your running total. Buy a top-up pack from Settings → Billing or wait for the next monthly reset.
Do unused credits roll over?+
Monthly plan credits: no — use it or lose it each billing cycle. Top-up pack credits: yes, they persist and expire 12 months from the date you bought them. The credit history in Settings → Billing shows exactly which pool each charge came from.
Is there a free trial?+
Yes — 7-day free trial with 1,000 credits included (half a monthly cycle grant, enough to spin up a Watchlist Agent, land your first cohort of prospects, and see the AI draft real messages). You'll set up a payment mandate at signup (card or UPI in India) so billing continues seamlessly when the trial ends, but no money moves during the trial period. When you subscribe, your wallet resets to the full 2,000/mo (24,000/yr) — cycle 1 starts fresh with the full plan cap. Every feature is available during the trial. Cancel anytime inside the 7-day window.
Is Guhan safe to use with my LinkedIn account?+
Yes. Guhan respects LinkedIn's published per-account limits (100 actions/day, 10 actions/hour) with per-action safety quotas built in. New accounts ramp up gradually over 30 days. Per-call jitter and randomized sub-windows mean activity looks human, not scripted. We've shipped over 60 separate safety guardrails — your account stays in good standing.
Is Guhan compliant with GDPR, DPDP Act, and CAN-SPAM?+
Yes. Guhan provides the substrate (consent capture, do-not-contact lists, unsubscribe handling, data export, deletion on request, audit logs) and you remain the data controller. We act as data processor per the major regulations including GDPR, India's DPDP Act 2023, and CAN-SPAM. Configure your DNC and reply-stop rules in Settings; the agents respect them automatically.
Where is my data stored?+
Data is encrypted in transit (TLS) and at rest, hosted on Neon Postgres (AWS Asia-Pacific Singapore) with a primary application on Vercel. We use Upstash (Redis + QStash) for queues and Sentry for observability. Backups run continuously; deletion requests purge all data within 90 days.
Does Guhan integrate with my CRM?+
Yes. Guhan pushes leads, conversations, and booked meetings into HubSpot and Salesforce. A REST API (with PAT and API-key auth) is available for custom integrations on Scale plans. Webhooks fire on key events: prospect landed, reply received, meeting booked, hand-off requested.
Does it work with Gmail and Outlook?+
Yes — Gmail and Outlook are first-class email senders on Growth and Scale plans. Connection takes 30 seconds via OAuth. Calendar booking works natively from the same account: meeting links auto-insert into AI replies, slot availability comes from your real calendar, and confirmed meetings land on it without round-trips through a third-party tool.
How long does setup take?+
Most founders are live in under 10 minutes. Onboarding asks for your website URL, connects your first sender account (LinkedIn or Email), and you describe your ideal customer in plain language. From there, your first Watchlist Agent starts finding prospects within an hour. Campaigns launch as soon as you click "Go live" on a sequence.
Can I edit or pause sequences after they go live?+
Yes — pause any Campaign from its detail page and your in-flight prospects stop receiving messages. Edit the sequence canvas at any time; the next prospect through gets the updated flow while in-flight prospects continue on the version they enrolled into. No surprise template changes mid-flight.
How does Guhan handle replies?+
Inbound replies route to an AI Reply node in your sequence (when configured). The agent classifies the reply intent — positive, objection, out-of-office, not-interested, meeting request — and either drafts a contextual response for your review or sends autonomously with safety review. Out-of-office triggers a 7-day pause; unsubscribe responses stop the sequence and add the prospect to your DNC list automatically.